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Solution home Hardware Frequently Asked Questions (FAQs)

Hardware FAQs

What happens when my network is down? Will the system become unoperational?
Our biometric scanners are designed to have standalone capabilities, with internal harddisk capacity for offline storage purposes.  When your network is do...
Tue, 6 Jun, 2017 at 4:42 PM
Would your scanners authenticate photographs or even 3D face moulds of registered users?
No, our system has the capability to detect living subjects hence it would not even register the 3D mould as an authentication target.  Our dual 3D cameras...
Tue, 6 Jun, 2017 at 4:42 PM
How fast and accurate does your scanner authenticate users?
When a user step up to our biometric scanners, it would take less than a second (0.3s to be exact) for the scanner to authenticate the user. In a real-world...
Tue, 6 Jun, 2017 at 4:53 PM